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Optimize Patient and Family Experience of Care through Telehealth - Shared screen with speaker view
UVA Lindsay Somerville
38:35
Gonna be a great session! 😄
Donna Germuga
56:13
You are always amazing in every way!!!
Julianna Bailey
58:07
Remember to drop your questions or comments into the chat!
Gabriela Castillo
58:28
Please enable closed captions?
Stacy Allen
59:14
Shine Ann, what can families and patients do better to help support our care teams from home?
Stacy Allen
01:00:51
Great response!
Gabriela Castillo
01:01:05
Thank you, Rebekah! Much appreciated
Jana Yeley
01:15:40
How successful are the mail out culture kits? Are they swabs? expectorants? Who teaches for a correct swab?
Andrea Molzhon
01:16:31
Questions for Ryan: Do you know what your response rate was (i.e., how many patients were asked to complete it vs. how many did), and 2. How did you solicit responses? We have had a low response rate and none of our request methods have worked tremendously well..
Abre' Parrott-Todeff
01:18:29
What do these home sputum kits contain? Anyone using these currently?
Andrea Molzhon
01:18:48
Thanks! We ended up at about 20%
Lauren
01:19:09
I have been told sputum must be refrigerated to prevent overgrowth. Are these overnighted? Who covers the cost of collection and delivery?
Andrea Molzhon
01:19:26
We do it and use FedEx overnight
Rebekah Kim
01:26:20
Please make sure to type any questions in the chat
Gabriela Castillo
01:31:55
Great job, Elize !
Stacy Allen
01:32:30
Excellent perspective Elize!
Suzanne Roberson Tampa General Hospital CF
01:32:40
Thanks Elize!
Beth Harkness
01:33:09
Thank you, your closing statement was so powerful "Telehealth is now an expectation"
Julianna Bailey
01:46:47
Please remember to drop your questions for the speakers in the chat
Stacy Allen
01:49:23
I like the idea of setting the agenda verbally at the beginning of the visit (first provider). Great idea so the patient/family knows what to expect.
Julianna Bailey
01:50:48
I love that food insecurity screening is highlighted here!
Gabriela Castillo
01:53:35
Same, Julianna!I believe the CFF said 1 out of 4 CF patients experienced food insecurity this year? (Don’t quote me, this is off the top of my head)
Stephanie.Spencer
02:00:39
For a wrap up process, we tried this as a team based on the COPD/Asthma Action Plan document. We have changed our focus now to still use that Action Plan document but is for the patient to complete as they see fit. In this was we are involves them in the ongoing planning process. We like that - we have our clinic note for team actions and the Action Plan is the patient's note to follow-up on.
Julianna Bailey
02:01:31
Stephanie, I'm so happy to hear that your team is using some of these tools and that you've been able to adapt them to your needs!
Dana Albon
02:14:02
Question for Arrica: if you were to design the vulnerable population what would you change?
Melinda Batey
02:15:36
Hi, our clinic struggles with a population that is often non-compliant, how do you manage non-compliance with telemed patients? i.e not getting lab results, child is not on the video, did not follow through with previous instructions
Dana Albon
02:19:33
i love prepared patients!
Julianna Bailey
02:25:08
I love these creative distractions!
Jana Yeley
02:26:55
Thank you for all of this, I think even a few adults could use some of these tips.
Dana Albon
02:29:12
Thank you everyone for being here!
Rebekah Kim
02:29:17
Thank you to all of our speakers today! And thanks to all attendees for your engagement. We look forward to seeing you at next week's session.
Christine Decker-Hughes
02:29:19
Great presentations! Thank you
Patricia Allerton
02:29:25
Thank you Julianna for a great session and a great job facilitating!